Shipping policy

At Ubitzu, we understand the importance of timely delivery. That's why we prioritize fast and reliable shipping for all our customers.

Shipping Time

Fast Processing: We ship all orders within 1 business day. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We provide a variety of shipping options tailored to your destination. Please be aware that delivery times may vary depending on your location and the shipping method chosen.

The delivery period begins once we dispatch your order, typically within 24 hours of receiving it.

Orders placed by 8 AM CET are dispatched on the same day; orders received after this time are dispatched the following day.

Customers are informed about product availability and the estimated delivery timeframe before completing their order. Availability details are also included in each product's description.

The standard delivery timeframe is displayed during checkout based on the destination.

While we strive for punctual deliveries, unforeseen delays on the logistics side may occasionally occur.

Shipping Rates

Shipping costs are calculated at checkout based on the shipping method and destination. You can view the total shipping cost before completing your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

International Shipping

We offer international shipping to many countries. Delivery times and shipping rates for international orders will vary based on the destination. Please be aware that customs fees and import duties may apply and are the responsibility of the recipient.

Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delays and Issues

We make every effort to ensure timely delivery; however, unforeseen delays may occur due to factors beyond our control (e.g., adverse weather conditions, carrier delays). If you encounter any issues with your shipment, please reach out to our customer service team at info@ubitzu.eu for assistance.

Compensation for late delivery will not be considered unless the declared delivery time is exceeded.

Returns and Exchanges

For information on returns and exchanges, please visit our Returns and Exchanges page.

Contact Us

If you have any questions or need assistance with your order, please reach out to us at info@ubitzu.eu. We're here to help!